If you receive the message 'You might be signing in from a location that is restricted by your admin,' your admin hasn't enabled this feature for you and probably set up a Security Information Registration Conditional Access policy. If you don’t have enough authentication methods on your account to get a strong authentication token, you can't add an account. You’ll see an error in the Authenticator app that says “ To set up Microsoft Authenticator, you'll need to go to aka.ms/mfasetup on a web browser.”

At this point, you could potentially be blocked from proceeding by one of the following conditions: If you have a Temporary Access Pass (TAP) you can use that to sign in. Select Sign in.Įnter your work or school account credentials. Open the Authenticator app and select to the + button and tap Add work or school account. To add an account by signing into your work or school account using your credentials: Experiencing technical issues while setting up MFA? Please contact the UTS Service Desk through Live Chat, or create a ticket for assistance by filling out the Support Form.Note: This feature is usable only by users whose admins have enabled phone sign-in using the Authenticator app for them. Need assistance signing up or have questions about MFA? Come join our MFA Microsoft Teams Chat and our friendly UTS staff will be happy to assist Monday to Friday from 9am to 3pm. See the Getting Started page for instructions of how to get yourself setup!

MFA does not prevent hackers from stealing your password, but it does make it much more difficult for them to access your account.Īll McMaster staff, faculty, professors emeriti are required to use MFA on their McMaster Microsoft account effective immediately. This helps prevents hackers from gaining access to your account because of the extra layer of protection. In addition to your password, your account will be protected by “something you have,” such as a smart phone, mobile phone or a hardware token. MFA works by requiring something else, beyond just a password, to prove that you are who you say you are.

Microsoft authenticator settings